Effective Date: June 9th, 2024.

Privacy Policy

Cratecode LLC ("Cratecode", "we", "our", or "us") operates the website https://cratecode.com (the "Site"), which provides an online learning platform that allows users to upload, view, and fork lessons. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Site.

1. INFORMATION WE COLLECT

We collect information from you in several ways:

1.1. Registration Information

When you register an account with us, we collect your name, email address, username, nickname, and profile image. If you register through an OAuth2 platform, including but not limited to Google, LinkedIn, or GitHub, we collect your account ID from that platform.

1.2. Usage Information

As you use our Site, we collect data that includes which lessons, projects, comments, and feedback you view, when you viewed them, and how much time you spent on them. This also includes data about your interaction with the Site. We may retain your anonymized usage information beyond the retention period of personal data. Such information may be utilized for purposes including trend analysis and service improvements.

1.3. Device Information

When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, time zone, and some of the cookies installed on your device. We also collect data about your visit, including the web pages you view and how you interact with those pages.

1.4. Cookies and Web Beacons

We use cookies and web beacons to collect information. Cookies are small data files stored on your device or computer that include an anonymous unique identifier. Web beacons, or "pixel tags", are small images, usually used in combination with cookies, that count the number of users who have visited a specific page or accessed specific cookies.

1.5. User Content Information

For the purposes of this Privacy Policy, "User Content" refers to any content submitted by users to Cratecode, including but not limited to Projects, Lessons, Comments, and Feedback.

When you submit User Content (including Projects, Lessons, Comments, Feedback) to Cratecode, information including your name, username, nickname, and profile picture may be displayed alongside the added content. Additionally, please note that any User Content (including Projects, Lessons, Comments, Feedback) may be made public.

2. HOW WE USE YOUR INFORMATION

We use your information for several purposes:

  • To provide, maintain, and improve our Site.
  • To process transactions and send related information, including confirmations and invoices.
  • To manage your account and send you related information, including confirmations, updates, security alerts, and administrative messages.
  • To respond to your comments, questions, and requests and provide customer service.
  • To communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you.
  • To monitor and analyze trends, usage, and activities in connection with our Site.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property.
  • To personalize and improve the Site and deliver content or features that match user profiles or interests.

3. SHARING YOUR INFORMATION

We do not share your personal information with third parties without your consent, except in the following circumstances:

3.1. Service Providers

We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Site (such as customer support, hosting, analytics, email delivery, marketing, and database management services). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purposes.

3.2. Analytics

We use Google Analytics and Microsoft Clarity to help us understand your use of our Site and the popularity of our content. These tools collect information sent by your device or our Site, including the web pages you visit, add-ons, and other information that assists us in improving our Site. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User. We may retain your anonymized usage information beyond the retention period of personal data. Such information may be utilized for purposes including trend analysis and service improvements.

3.3. Compliance with Laws and Law Enforcement Requests; Protection of Our Rights

We may disclose your personal information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of Cratecode’s products and services, (d) to protect Cratecode, our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

4. YOUR CHOICES ABOUT YOUR INFORMATION

4.1. Access, Update, Correct or Delete Your Information

All registered users may review, update, correct or delete the personal information in their registration profile by contacting us, or by making edits via the "Account" section of the Site. If you completely delete all such information, then your account may become deactivated. We will use commercially reasonable efforts to honor your requests for deletion but may retain an archived copy of your records as required by law or for legitimate business purposes.

4.2. Opting out of Email Communications

We may use some of the information we collect for marketing purposes, including to send you promotional communications about new Cratecode features, products, events, or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt-out instructions by clicking "Unsubscribe" (or similar opt-out language) in those communications. You can also contact us at [email protected] to opt out.

5. DATA RETENTION

We retain personal information as long as we deem it useful to provide you services, or as required by law. We do dispose of your personal information if you delete your account. However, we may retain some of your personal information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, support business operations, and continue to develop and improve our Site.

6. CHILDREN'S PRIVACY

Our Site is not directed to persons under 13. We do not knowingly collect, maintain, or store personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, they should contact us. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our files.

7. SECURITY

We use certain physical, managerial, and technical safeguards designed to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make commercially reasonable efforts to ensure its security on our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this policy from time to time, and we will notify you about significant changes by updating the 'Last Updated' date at the top of this policy, and by notifying you via email or by other prominent notification on our Site.

9. CONTACT US

If you have any questions about this Privacy Policy, please contact us by email at [email protected] or by mail at the following address:

CRATECODE LLC 522 W RIVERSIDE AVE, STE N Spokane, Washington, 99201 United States